Lincare
Reviews and Complaints
Poor service and no response to concern.
User's recommendation: Go down the street to Dependable Oxygen Supply.
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Verified Reviewer | Indianapolis, IndianaResolved: No statement have been sent to me since 8/23
User's recommendation: If any way possible, don't do business with this company.
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Verified Reviewer | Jamestown, New YorkGreat experience
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Verified Reviewer | Kingfisher, OklahomaNot Happy
Lincare
To whom it may concern I have had so many problems with Lincare from the start.
First off I have had oxygen now for over a year and not once have the called me or stopped by to see if I needed a refill. She told me when she delivered it that they would call me every two weeks for a refill once again I have not received any calls...
But they have no problems billing me for it.
I was paying monthly then got a large bill for $184 I called and asked why and they said they havent been charging me enough so now I have to catch up.
I told them I could not afford a bill like that so they set up a payment plan for $16.84 a month which at that time I was already being charged $42.
So again they started charging me and taking $16.78 out of my bank account and stopped billing me for the $42 which was automated to where they just automatically taken out of my bank account.
Now I keep receiving a large bill for over $200 saying I was way behind and needed to get caught up immediately.
My husband passed away and I am on a fixed income and cant afford your company making all these mistakes then sending me nasty letters about getting caught up.
As I said I have NOT had an oxygen refill for over a year. If I have to go to a different company that knows what their doing than I will.
I dont know how you want to take care of this problem BUT dont think I shud have to keep paying for your company mistakes.
Rhonda Weber
Billing
Preferred solution: Apology
User's recommendation: Don’t bother with this company. My mother ended up changing companies also because they treated her badly.
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Verified Reviewer | Pleasanton, CaliforniaReally long hold times
- Understaffed
Preferred solution: Decent service
User's recommendation: Use a different supplier for your needs.
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Verified Reviewer | Central Square, New YorkHoping to get company to get back the 4’ cannula
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | La Plata, Buenos Aires ProvinceReturn issue
- Distribution center
- Terrible cs and untrained sales personnel making calls
Preferred solution: Return label for UPS and proper mask sent
User's recommendation: Look for other available companies that supply CPAP supplies
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Verified Reviewer | Buchanan, MichiganExtremely rude rep/office personnel in my area
Please do something with the guy at Lincare in Benton Harbor Mi. I was just hung up on for having an issue with Lincare dropping off a concentrator at my sons house where I will be visiting this weekend.
Ive done this before and unit was left on the porch and brought inside when son got home from work. It was set up same way this time and man gets huffy and says someone has to be there to sign paperwork. I wasnt told this or I would have set it up differently. He hung up.
He also told me it was not left before - well it was. My son could have opened garage door remotely if theyd call him when they got to his house. Ive had limited dealings with this office before and theyre the nastiest people!! Absolutely NO excuse for this garbage.
I called their number back and got what sounded like a black man. I asked the name of the other man there and he wouldnt give it to me. He was going to transfer me to the mgr and he hung up on me too. Im pleasant and polite until I have attitudes to deal with.
I can only assume they treat all seniors this way and its a very short trip to civil rights at this rate. So PLEASE shape this office up.
This ride has gone on for several years and Ive had enough. Thank you.
User's recommendation: Go elsewhere
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Verified Reviewer | Centralia, IllinoisRude people
User's recommendation: Use someone else
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Verified Reviewer | Bartlesville, OklahomaUnwarranted Termination
I understand we are a at will work state but when you are barely a month in on the job and the Area Manager conducting herself in such a manner. It is very unprofessional and it will reflect within the community.
You will loose many accounts that will not be easy to regain, extremely high turnover, violations and complaints with OSHA. In which were laughed at and still continues. Documents are not being handled in the manner they should be according to HIPPA. There is a serious problem with the way business is being managed at this particular location.
The location Has Carbon Monoxide seaping out of the vents every time the heater is ran.
The Gas Company tested confirmed and still opened the center for everyone else to work there as she is not. Some one at Corporate neerds to look into this.
- Provide a service that can be rewarding
- Disregards osha & hippa laws
- Lack of follow up
- Poor management
Preferred solution: Compensated for first month of bridge payment as your offer letter stated would be paid.
User's recommendation: Not from this location
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Verified ReviewerResolved: Unit resmed not working
Company fixed the issue and I have been provided with apology.
Preferred solution: A phone call or replacement of the cpap
User's recommendation: No one has responded at all
Bad customer service
- Late by 2 days bad customer service lied to
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wausau, WisconsinDeceased father
Well they apparently don’t read emails, I got another bill in the mail today: a few days after the first one came
User's recommendation: It’s better to email making calls doesn’t work
I keep getting a bill that is for a dead person
User's recommendation: Find another company
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You sound like a disgruntled ex-employee. You spent your whole post complaining about your employer and nothing about your “unwarranted termination.” If they terminated you, that negates any first month promises made.